Delivery Times

All orders take 5 to 7 working days to be delivered.

Orders placed on weekends and public holidays are processed on the following business day.

If multiple products are placed within the same order, the expected delivery of the order will be according to the longest shipping period of any one product

We will always do our best to deliver as soon as the items are ready!

Exclusions:

Flowers:

– Same day delivery is available if ordered before 2 pm within Cairo between Saturday and Thursday (excluding public holidays)

To ensure freshness and fast delivery, Flowers & colours may vary due to seasonality and availability, but in these rare circumstances, flowers of equal or greater value will be used, to give a similar look and effect to the picture chosen

*Subject to phone, SMS, or email confirmation

Slippers: Deliveries take up to 5 to 10 working days

Personalized Gifts may take longer to deliver. Please check written delivery time on specified product page.

Furniture and Handmade Products may take longer to deliver. Please check written delivery time on specified product page.

Fauchon:

– Same day delivery is available if ordered before 2 pm within Cairo between Saturday and Thursday (excluding public holidays)

*Subject to phone, SMS, or email confirmation

For any other inquiries:

Call or WhatsApp +201221103868 (Sun- Thurs between 9:30am and 5:30pm)

or

Email [email protected]

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